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AI-powered tools often look similar on the surface but behave very differently under the hood. This chapter explores the distinctions between workflows, chatbots, and agents, clarifying how each approach handles user intent, automation, and decision making.

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Workflows, Chatbots, and Agents

  • 章节

  • 发表日期：

    2026年

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  • April Dunnam

摘要

AI-powered tools often look similar on the surface but behave very differently under the hood. This chapter explores the distinctions between workflows, chatbots, and agents, clarifying how each approach handles user intent, automation, and decision making.