You’ve just returned from a leadership offsite. The executive team is buzzing about the new AI roadmap, and everyone is excited about what agentic AI could mean for the future of your company. But as you walk back into the office, you see skeptical faces. Some employees are worried AI will replace them. Others are confused about how it fits into their workflow. Your inbox is flooded with messages: “Will we be retrained?” “Who owns the outputs of the AI agents?” “How do I make sure the agent doesn’t make a mistake on my behalf?” The contrast is stark, boardroom enthusiasm vs. frontline uncertainty. In that moment, it becomes clear: a roadmap is only as strong as your culture, capabilities, and change management strategy.