Enhancing Supervisor Response Time: An Exploration of the Social Representation Theory of Shame in ELISTA

The Final Project is a student research course guided by a supervisor, involving activities from research proposal to reporting. Slow supervisor response times hinder project completion. This action research applies the social representation theory of shame to improve response times. A response time display feature is introduced in the ELISTA web application, visible to lecturers, colleagues, and leaders. The hypothesis is that this visibility will lead to shame, prompting lecturers to improve their responsiveness. Results show a significant increase in the percentage of lecturers responding within the six-day limit, rising from 9.37% in the pre-action to 36% in the third cycle. Supervisors feel embarrassed by extended response times in the “red zone.” The web application with response time display accelerates student final project completion effectively.