A Knowledge Perception: Physician and Patient Toward Telehealth in COVID-19

Telehealth is the delivery, management, and monitoring of healthcare services using data and communication technologies. In the current scenario of the pandemic, usage of telemedicine has become relevant, as it has significant potential to safeguard both medical professionals and patients. Additionally, it limits the social activity of patients, therefore minimizing the sprsead of the virus during the COVID-19 pandemic. Furthermore, the role of telemedicine is discussed at the global level where the World Health Organization has announced it to be the need for the delivery of healthcare services at a distance. Hence, utilizing electronic methods for diagnosis and treatment, research, evaluation, illness, injury prevention, and education of healthcare workers. The proposed study of approach focuses on the concept of telemedicine while generalizing the perception of patients and physicians toward telehealth. The results discuss the adaptability of both patients and healthcare practitioners toward telemedicine. To support the current study of approach, a survey was conducted where 105 respondents participated, in which 80 respondents were people who availed of the telehealth service and 25 respondents were physicians who provided the service. Further, their level of perception and satisfaction was observed using varied statistical inferences using SPSS. Lastly, a significant relationship between the satisfaction level of patients and physicians is measured and whether they will continue with the telehealth service in the future or not.