Towards Intelligent Governance: The Role of AI in Policymaking and Decision Support for E-Governance

This paper examines the role of artificial intelligence (AI) in policymaking and decision support for e-governance. With the increasing digitization of government services and the growing complexity of policy challenges, there is a need for innovative solutions to enhance governance processes. AI offers a range of tools and techniques that can assist policymakers in analyzing vast amounts of data, identifying patterns, and generating insights to inform evidence-based decision-making. The use of AI in policymaking can help streamline administrative processes, improve service delivery, and optimize resource allocation. Machine learning algorithms can analyze large datasets and extract valuable information, enabling policymakers to identify trends, anticipate future scenarios, and develop proactive strategies. Natural language processing algorithms can automate the analysis of public opinion, social media data, and public sentiment, providing policymakers with real-time feedback and a deeper understanding of citizens’ needs and preferences.