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Safety Management - Human Factor

  • Mahmood Faisal Zafar

摘要

Aviation Maintenance & Manufacturing operations are prone to incidents due to the fact that even a smaller error can contribute towards major accident at any timeframe. Aviation accidents are investigated to find out the root causes so that recurrence can be avoided by taking appropriate corrective measures. Human error has been documented as a primary contributor to more than 80% of airplane accidents. Twelve most common factors, called the Dirty Dozen, have already been identified, affecting or causing accidents in aviation. Originally, the dirty dozen list was meant for aircraft maintenance; however, nowadays it is used as an introductory concept for human factor field. All 12 factors are equally important, yet some are considered very important like LACK OF TEAMWORK, NORMS AND PRESSURE. After the lapse of around 3 decades, the dirty dozen awareness has not been as effective as it should have been. This is, probably due to peculiar adverse working environment conditions associated with aviation operations and type of job, requiring more time for procedure reading/documentation than the actual task. Therefore, lots of human psychological aspects (clinical, medical, organizational, anthropometric, and educational) are directly linked with this. To reduce Human Factor occurrences, certain aspects needs to be considered to find out the best approach/actions to arrest the trend like Highly efficient & Safe working environment, Improved Designs, Simplified yet comprehensive Procedures, Type of Selected Management: Fear Based or Respect Based, and Monitoring based Reward/punishment.