Designing the Feasibility of Migrating Cloud Computing to the Use of IT Infrastructure Using the Cost–Benefit Analysis Method (Case Study: Telecommunications Industry)

The telecommunications industry is currently undergoing a major shift to cloud computing as part of its digital transformation. The move to cloud computing presents significant opportunities in terms of operational efficiency, scalability, innovation, and improved customer experience. Adopting a cloud model allows organizations to reduce capital investments in physical infrastructure such as servers and data centers and dynamically manage IT resources as needed. But this transition also brings new challenges in terms of infrastructure investment, security, system integration, and changing work culture. A comprehensive cost assessment of cloud computing architectures is currently hampered by a lack of valuation methodologies and a standardized comprehensive total cost model. This issue creates uncertainty around costs and architectural changes in utilizing the information technology infrastructure. The objective of this paper is to explore the various costs and benefits associated with moving an organization's IT infrastructure from on-premises servers to cloud computing. A cost–benefit analysis can be used to understand the costs associated with the benefits received by a company or organization. This makes it easier to decide whether to use cloud computing. These potential benefits include ease of access, increased productivity, time savings, and cost savings. In this study, the authors conduct a thorough literature review to identify existing research on the cost–benefit analysis of cloud migration, assess the methodology and results of previous studies, and identify gaps in the literature.