Evaluation of IoT Adoption Barriers in the Sustainable Indian Healthcare Supply Chain: A Pythagorean Fuzzy DEMATEL Approach

IoT adoption is still in its infancy in developing nations like India, despite considerable policy interest and the tremendous potential benefits it offers the healthcare supply chain. The purpose of this article is to identify and examine different barriers that could prevent the healthcare sector from using IoT. Fourteen significant barriers to IoT adoption were identified during the literature review phase. Some barriers were identified during thinking sessions with experts from various fields. The barriers are divided into cause and effect components using the Pythagorean fuzzy DEMATEL technique. As a conclusion, six factors belong to the impact group and eight elements belong to the cause group. ‘High implementation and operating cost’ is identified as the important barrier in the effect category and ‘Complex architecture’ is identified as an important barrier in the cause category as per (D + R) values. ‘Lack of awareness about lot benefits’ is identified as a non-influencing and not affecting barrier. Findings will assist decision-makers in comprehending the causes and effects of IoT acceptance.