Harnessing Technology for Efficient Coagulation Profile E-Reporting: A Design Thinking Approach

The coagulation profile report contains international normalized ratio (INR) blood test, activated partial thromboplastin clotting time (APTT), platelets, and fibrinogen. The report is for identifying abnormal blood clotting tendencies by examining key factors associated with bleeding issues. Traditional paper-based reporting methods frequently encounter difficulties such as manual data entry errors, delayed result dissemination, and restricted accessibility. The incorporation of technology in coagulation profile e-reporting offers a promising solution for addressing these deficiencies and revolutionizing the documentation and communication of laboratory results. This exploratory study seeks to evaluate the practicability and prospective advantages of integrating technology into coagulation profile reporting processes. Utilizing a design-thinking methodology, this study investigates the stakeholder and users using persona, empathy, journey mapping, ideation and prototyping processes in order to determine the requirements for a proposed mobile application. The paper presents a solution to enhance existing operations by describing its components, prototype design, and validation procedure. The solution is driven by the imperative to provide timely notifications to healthcare providers regarding the availability of laboratory results in the electronic medical record (EMR) system.