Including the Marginalised: Engaging People with Dementia and the Elderly in Technology-Based Participatory Citizen Storytelling

In a prescriptive, top-down approach to healthcare development and configuration the narrative of the system can dominate the stories of the marginalised that could inform and enable improvement. Digital storytelling is a methodology used in health and social care, education and quality improvement in which the creation and ownership of stories moves from the system to the marginalised (by age, dementia, etc.) service users. The digital storytelling process has inherent benefits to the storyteller beyond the creation of the storied product, as the verbs of engagement change from harvesting or capturing the stories of the excluded to facilitating and empowering them.