Effect of Project Organizational Culture on Participants Satisfaction of United Arab Emirates (UAE) Construction Projects

Academics in the field of project management have recently paid a lot of attention to the cultural topic because it is crucial to the success or failure of the projects. Although numerous empirical studies have been conducted to examine the influence of culture on project management, organizational culture at the project level is not frequently addressed in the construction industry. The purpose of this paper is to ascertain the effect of project organizational culture on participants satisfaction of construction projects in the United Arab Emirates (UAE) based on a work-practice perspective. In order to determine the relationship between project culture and participants satisfaction, 124 recently completed construction projects in the UAE that collected specific data through questionnaires were analyzed. In this study, there was a clear positive relationship between project organizational culture and participant satisfaction. According to results of participants satisfaction indicator, the participants satisfaction with safety was ranked highest, then client satisfaction with quality, then client satisfaction with cost, then contractor satisfaction with profitability, and then client satisfaction with schedule which was ranked lowest. The findings reveal that contractor commitment-related factors are the most significant cultural factor affecting overall participants satisfaction, client satisfaction with quality, client satisfaction with schedule, client satisfaction with cost, and participants satisfaction with safety. Cooperative orientation-related factors are the most significant cultural factor affecting contractor satisfaction with profitability. Authority-related factors have ranked a lowest impact on participants satisfaction. The results of this study assist construction industry professionals in putting practices into action to enhance project-level culture, which can help to raise participants satisfaction in the construction industry.