Efficiency of Digitalization of Housing and Communal Services and Construction in Kazakhstan

This article shows the results of research on the use of digital technologies in urban areas of Kazakhstan. Digitalization has become quite a new technology for the country and it has become widespread in the last 6–7 years. The implementation of the government digitalization program in Kazakhstan affects all areas of the national economy and the life of the main population. Nowadays, it is not possible to imagine a country with no usage of digital technologies. The results of the author’s research are shown in the form of an analytical review of the digitalization of urban facilities, in particular, the housing and communal sector of the country. Programs for the use of digital technologies in construction have also been considered since the construction industry creates the majority of the country's housing stock. The effectiveness of digitalization of housing and communal services is given in a predictive assessment. The effectiveness of the introduction of digitalization in energy supply is given in the context of the main cities of Kazakhstan, whereas the effectiveness of digitalization of the water supply sector is regarded for the country as a whole. These two utility sectors have quite a few problematic issues, which have also been disclosed in this article. The results of research on the implementation of the Smart city concept are presented. Rating estimates are given for the areas of urban economy before and after the use of digital technologies.