Sentiments Analysis on the Implementation of Online Learning in the Philippines Using Visual Analytics

Implementing online learning in the Philippines during this COVID-19 pandemic was challenging for all Higher Education institutions and Basic Education. The study aims to analyze the sentiment of Netizens in the country during the implementation of online learning based on the tweets data. The study collected 1912 tweets using different hashtags related to online learning. Only 1750 tweets were included in the analysis because some tweets were unrelated to online learning during the preprocessing. The visual analytics approach was used to know the sentiments of the people. Results show that most netizens around the country have negative sentiments about the implementations. It further indicates the unpreparedness of education stakeholders in implementing online learning through several initiatives that have already been done in the past years. It further shows that there are no concrete strategies from the government to continue students’ learning process. Institutions employ an individualized approach that leads further to the confusion of the education stakeholders that most netizens perceive negatively on implementing online learning.