Artificial Intelligence Adoption for Sustainable HRM in HealthCare Industry: A Conceptual Review

An efficient workforce is essential to managing customers, as evidenced by the growing demand for competitive and skilled HR professionals on a global scale. The HR division stands out as a crucial component that elevates organizational performance in the fiercely competitive business world of today. Artificial intelligenceArtificial intelligence (AI) and its related technologies are becoming more and more prevalent in many different sectors of the economy, including healthcare. With its ability to handle administrative duties, decision-making, big data, diagnosis, and other tasks, AI offers a promising answer to the HR problems facing the healthcare industry. The goal of this book chapter is to provide readers with more in-depth understanding of how AI is being adopted by sustainable HRM practices in the healthcare industry. Along with outlining the benefits of incorporating AI into HRM and healthcare, it also projects what the future holds for this sector of the economy. This chapter is a goldmine for academics and students studying subjects related to information, computer science, healthcare, organizational innovation, and human resource management. It provides insightful advice to HR specialists, businesses, and workers alike.