Evaluation of ChatGPT4’s Effectiveness in Its Client Role-Play for Counselling Education
摘要
Artificial Intelligence is rapidly driving a transformation in the education sector especially in the way by which courses are delivered and, in the way, how students are being assessed. ChatGPT a product of artificial Intelligence can complete user-specific tasks and have demonstrated competency in optimizing task performance [1]. ChatGPT4, the advanced model designed for complex tasks have been used in this research to simulate the client role-play in counselling education. In addition to the client background, ChatGPT4 has been trained with the additional details related to the client’s situation and with specific details of how it needs to respond to counsellor’s questions. Authentic case studies form Counselling Theory and Practice and Relationship and Families have been used for this study. It has been found that the trained ChatGPT4’s responses as a client are very authentic and consistent. Emotional expressions, empathy, and self-awareness were observed in its responses. Goal setting abilities were evident and there was not any role-play confusion. Trained ChatGPT4’s client role-play responses have been compared with the ChatGPT3.5’s client role-play responses for the same set of questions in a specific case scenario and it have been observed that ChatGPT4 has consistently and authentically responded to all the counsellor’s questions and is able to play the client role till the end of the session.