Exploring Participatory Approaches for Facilitating ESG Initiatives in Organizations
摘要
This chapter presents environmental, social, and governance (ESG) categories distilled from five major compliance standards and proposes a framework for assessing them across an organization’s strategic, tactical, and operational layers. The use of change management and participatory design approaches to facilitate the integration of ESG considerations into an organization’s decision-making processes is also investigated. This chapter explores ESG implementation through the lens of participatory design to identify opportunities for employees to contribute to an organization’s ESG strategy, across different organizational levels and functions. Results from a study conducted with a medium-sized global information technology company show the potential of participatory approaches for implementing ESG and highlight the importance of creating consensus and promoting open spaces for sharing information as the first step toward successful ESG implementation.