The purpose of this study was to examine strategies for the smooth implementation of Digital Transformation (DX) in municipalities using two approaches. First, a model of local DX adoption was developed by exploring factors that influence Acceptance of local DX by platform users. Second, the relationship between local DX and community satisfaction was clarified for sustainable local development. It suggests that basically, Interest in UI/UX was important in the model. By advancing this research, we will contribute to business transformation and the addition of new value in the public sector.

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Factors Affecting Local Digital Transformation Toward the Sustainable Local Development

  • Takaharu Takikawa,
  • Yuna Seo

摘要

The purpose of this study was to examine strategies for the smooth implementation of Digital Transformation (DX) in municipalities using two approaches. First, a model of local DX adoption was developed by exploring factors that influence Acceptance of local DX by platform users. Second, the relationship between local DX and community satisfaction was clarified for sustainable local development. It suggests that basically, Interest in UI/UX was important in the model. By advancing this research, we will contribute to business transformation and the addition of new value in the public sector.