Incorporating art into healthcare environments has become increasingly recognized as an essential element in patient care and recovery. This paper explores the influence of visual art and music on health outcomes and user satisfaction; and evaluates the art preferences of users in an Egyptian children’s cancer hospital. The research methodology involved conducting a survey among a representative sample of patients, medical staff and visitors. The findings in the literature suggest that exposure to visual art and music has a positive impact on the well-being of pediatric cancer patients, as well as their families and healthcare providers, reducing anxiety and stress, and increasing positive emotions. According to the research, the majority of the users viewed art as an important aspect in healthcare built environments and believed that visual art and music can positively change their psychological states and can help with the recovery. This paper calls for greater collaboration between the fields of architecture, art and medicine to develop innovative evidence-based approaches to the use of visual art and music in healthcare built environments for a sustainable tomorrow.