Enabling Effective CSR in an Emerging Economy: Policy and Practice Tensions in Private Health Care Sector
摘要
This paper aims to develop and partially validate a sector-specific corporate social responsibility (CSR) framework for the private health sector in Saudi Arabia. The framework is developed based on a quantitative approach known as Analytical Hierarchy Process (AHP), which is complemented by qualitative analysis through semi-structured interviews with internal stakeholders in the private health sector in Saudi Arabia, including doctors, nurses, and administrators. The study identifies several tensions in the three-stage CSP process, including potential decoupling between policy and implementation, greenwashing in reporting, and challenges related to ambiguity and cultural inertia in an emerging economy context. These tensions highlight the need for policymakers to address issues such as policy inaction and voids that may arise due to prevailing norms. To effectively implement CSR practices, governments must create an enabling environment that supports the development of robust frameworks with appropriate metrics. By addressing these tensions and challenges, organizations can enhance their CSR practices and contribute to sustainable development in emerging economies.