Evolution of AI-Driven Services: Comprehensive Literature Learning
摘要
The development of design is being significantly influenced by technology. We are entering a digital era that is developing quickly, and designers are starting to use terms like artificial intelligence, machine learning, big data, deep learning the internet of things, blockchain, spatial computing, and other related terms. The touchpoints that designers must take into account are becoming more complicated, and their jobs are changing accordingly. It is getting more difficult to integrate AI breakthroughs into user-centered designs with user experience design. This inspired us to do a literature study to see how AI is changing how designers approach their work and how they create artifacts for AI. This study was critical in demonstrating how designers are changing their perspectives, competencies, and expertise to handle these cutting-edge technology possibilities. ACM Digital Library, Google Scholar, and Springer were searched extensively for articles on design and AI. The work finds interesting research clusters at the nexus of Design, Human-Computer Interaction, and Intelligent Systems, but there are few studies that provide specific instructions on how to design with AI-driven services. We contribute to a greater comprehension of how current design methodologies must change when interactions turn into living ecosystems and reflect complicated exchange to the designers by synthesizing the existing literature on AI and Design. So, it is increasingly vital to research new concepts for communication between humans and AI.