Utilizing Artificial Intelligence in Chatbots to Combat Cybersecurity-Related Scams
摘要
Chatbots are software programs that emulate and interpret human conversations, whether they are written or spoken, allowing users to interact with digital devices in a way that simulates genuine human interaction. Due to security flaws in conventional technologies, such as passwords and two-factor authentication, and worries about how businesses manage the personal information they obtain from customers or regular users, cybersecurity has become a hot subject. Protecting client assets while maintaining a high degree of data privacy is the most apparent reason why cybersecurity is essential in all industry interactions.