The Role of Emotional Intelligence in the Management of Stress and Anxiety in the Workplace
摘要
Emotional intelligence may help people deal with anxiety and stress in the workplace. This study explored the importance of emotional intelligence in the workplace, specifically its relationship to anxiety and stress management. The study sample comprised 150 MBA students working as interns. The General Anxiety Test, Stress Inventory, and the Emotional Intelligence Scale were used to measure the variables: anxiety, stress, and emotional intelligence. The findings of correlation and regression analysis showed stress and anxiety were substantially correlated to emotional intelligence, and stress and anxiety were predictors of emotional intelligence.