Progress is an inescapable aspect of both an economy and a nation. India stands as an evolving nation on the global stage. This evolution encompasses urbanisation, economic advancement, literacy improvement, life expectancy increase, and urban expansion, all intertwined with infrastructural growth. Reconfiguring urban environments becomes imperative to ensure the highest quality of life, as the utilisation of urban spaces evolves over time. The user experience of a place hinges on its functionality, visual appeal, accessibility, and overall design. Inconsistent and poorly planned land-use changes can wield adverse social and economic repercussions on a community. When land-use changes are not thoughtfully planned and harmonised, users may find it challenging to navigate and engage with the surroundings. This can trigger frustration, inconvenience, and discontent amongst residents, visitors, and workers. A well-designed location typically boasts a distinct identity that mirrors its purpose, history, and essence. The paper aims at listing down the parameters which can be used to understand the user experience when there is change in land use. The case study area is a busy street of industrial area, Chandigarh. Chandigarh is a planned city and has a very strong image, and therefore, people have strong notion of each place and change in land use may bring discomfort. The paper ends with the conclusion that planners, stakeholder, policy makers have to keep certain principles in mind when such changes are made.