This study aims to unravel the complexities associated with the connectivity of the initial and final stages of a journey. It lays the groundwork for an in-depth exploration of challenges in implementing transportation accessibility for individuals with locomotor disabilities in India. The study focuses on understanding issues concerning the built environment of transportation terminals related to first and last-mile connectivity. These findings lay a foundation for a detailed examination of the possibilities of enhancing transportation accessibility for individuals with disabilities in India, emphasizing the significance of aligning with the CRPD. Employing a methodology that includes pilot surveys conducted online, the study gathered responses from ninety participants. The questionnaire was floated through online forms to the known and unknown circles. The findings derived from these surveys contribute valuable insights into the existing scenario, offering a clear understanding of the barriers faced by individuals with disabilities in accessing last-mile transportation services.