Management Approach for Digital Maturity of Smart Education Systems: Robustness

The paper discusses the use of robust management tools to simulate a conceptual model for assessing the development level of the digital maturity in smart education systems. It is represented on the basis of various indices of human capital required for university development due to the modern educational trend. The proposed “digital maturity model” of the university acts as an “integrator” of knowledge and a “translator” of knowledge transfer to the general population in order to improve their quality of life through education. The robust approach was chosen as the research method. The quality function deployment (QFD) was used for evaluating the external environment challenges and demands. The robust approach ensures that the requirements of the stakeholders are updated and it allows finding opportunities for adapting these requirements to the development of society.