A Comprehensive Study on Reddit Users’ Attitude Toward ChatGPT

Over the past few years, AI technologies have revolutionized scientific research, and changed the way human interacts with intelligent systems. The advancement has made Chatbot technology, powered by machine learning and AI the forefront of this transformation. For instance, ChatGPT, a language model developed by OpenAI is one of the most advanced GPT-based AI. It is a conversational AI, with the ability to generate responses and understand context. This paper shows a comprehensive analysis of Reddit users’ sentiments, and perceptions regarding the chatbot, ChatGPT. The study begins by exploring the sentiment scores of the user comments scrapped from Reddit, providing valuable information and insights about the emotions of users toward ChatGPT. To conduct a successful analysis, user comments regarding ChatGPT were collected and stored in a database, then preprocessed and subjected to sentiment analysis. Lexicon-based, and dictionary-based techniques were used. In addition to sentiment analysis, the study also employed topic modeling, and text mining techniques to gain further insights into the Reddit user’s discussions and perceptions regarding ChatGPT. Text mining involved preprocessing the comments, by cleaning them, then identifying key terms, frequent words, and word associations as used by Reddit users. Topic modeling was used to identify the hidden themes and subtopics in the Reddit discussions about ChatGPT. This was done by using Latent Dirichlet Allocation (LDA), which is a statistical technique that groups words based on their co-occurrence. This allowed us to identify the major discussion areas and dominant themes that emerged from Reddit users’ conversations about ChatGPT.