Conversational AI for Business Success: How to Amplify Artificial Intelligence

Artificial intelligence (AI) represents a dynamic and ever-expanding domain within the realm of computing, boasting diverse applications across numerous industries. One standout application in this field is conversational AI, which uses machine learning (ML) and natural language processing (NLP) to make computer interactions with users feel more human-like. This paper offers a comprehensive overview of the utilization of AI to propel and commercialize conversational AI. The study investigates various aspects of conversational AI and virtual assistants to uncover their advantages, explore available NLP models and APIs, and provide strategies for implementing conversational AI to foster business growth.