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Analysis of Customer Transaction Along with Segmentation and Feedback Analysis

  • Ashwini Barbadekar,
  • Mahesh Ahire

摘要

This paper focuses on understanding of segmenting customers and their requirements. Customer segmentation is very important thing while making marketing strategies and to gain a better understanding of customers backgrounds, needs, and preferences. This can be achieved by segmenting customers into different groups. In this research paper, a customer segmentation model is proposed that can be used by companies to develop marketing strategies. The model utilizes the K-means clustering algorithm to segment customers based on attributes such as the products they have purchased, the cost of their orders, and more. Additionally, this paper suggests a methodology for analyzing customer feedback, which provides an overview of the total feedback received for a particular product. By analyzing the feedback, retailers can gain a better understanding of their products performance in the market. This can help them identify areas that need improvement and optimize their most popular products even further.