A Hybrid Intelligence Decision-Making Approach for Humanitarian Supply Chains

The rapidly expanding topic of Humanitarian Supply Chain (HSC) research has garnered significant attention due to the appalling circumstances encountered by people coping with extreme poverty, climate change, and other disasters. In order to optimize decision-making within HSC, this study proposes a paradigm shift that involves the use of Hybrid Intelligence in the creation of an integrated strategic decision-making approach. This paper establishes a groundbreaking conceptualization in HSC, applying it within the framework of Socio-Technical Systems Theory (STS). It does this by conceptually designing hybrid systems that prioritize access to human intelligence and skillfully identify intricate patterns, while simultaneously leveraging artificial intelligence systems to weigh complex factors.