Designing a GAI-Assisted Pedagogical Task for Teaching Negotiation Skills: A Design Thinking Approach

Generative Artificial Intelligence (GAI) has been claimed to be capable of transforming the entire strategy of delivering education. This study embraces the perspective that GAI offers numerous opportunities to transform teaching and learning toward more innovative and creative approaches. Accordingly, this study attempts to design a GAI-assisted pedagogical task for teaching negotiation skills to business students. The proposed task, called “Negotiate with ChatGPT”, focuses on two areas: (1) to provide opportunities for practicing negotiation and (2) to help students reflect on their experience of negotiation. Specifically, we use ChatGPT, an AI-powered language model, to conduct a role-play activity for students. Our task design process is guided and underpinned by the Design Thinking for Teaching (DTT) Framework. This compelling student-centered model helps us ensure that our intention to integrate GAI in teaching negotiation skills places learners at the heart of the teaching process. Following the DTT process, the “Negotiate with ChatGPT” learning activity is designed and described in detail. Future research needs to provide empirical evidence to demonstrate the effectiveness of this proposed teaching task in teaching negotiation skills.