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Sentiment Analysis: Concepts, Methods, and Applications

  • Ravi Shankar Jha,
  • Dinesh Kumar Saini,
  • Punit Gupta

摘要

Sentiment analysis is the realm of utilizing software to interpret emotions. We’ve put up a comprehensive reference to help you grasp “what is sentiment analysis?” as well as its tools, classifications, and use cases. Businesses now opting to make use of Natural Language Process (NLP), statistical methods, and textual data analysis to categorize phrases into positive, negative, and neutral categories to assess sentiment. Customer sentiment may be identified via sentiment analysis in comments, reviews, tweets, and social media platforms where your business is mentioned. Sentiment analysis basically makes use of natural language processing or text based information extraction to identify and extract subjective and objective information from text data. Sentiment analysis is the process of gathering and analyzing people’s opinions, ideas, and perceptions regarding various issues, products, topics, and services. Finally, problems with sentiment analysis are studied in order to establish future directions. However, there are many challenges involved in the sentiment analysis and appraisal process. The fast proliferation of web applications, like social media sites like blogs, has generated comments and evaluations about everyday activities. These challenges make it challenging to accurately assess emotions and select the appropriate sentiment polarity.