Technology Overload’s Effects on Role-Conflict and Job Stress

Technological development makes people’s work easier in the pandemic situation, thus, increasing the use of technology. The access and speed of change in technological development can give negative consequences and can affect employees’ feelings about technology overload. This study was conducted to examine the effect of technology overload on work-family, family-work, and work-school conflict, and its impact on job stress. Employees are faced with many roles in their lives, both at work and at home. However, the one who decides to take a higher degree will get an additional role, namely, a school role. The emergence of inter-role conflict between those domains that cannot be avoided, could lead to job stress. The sample collected for this study was 239. The results showed that technology overload had a positive effect on all inter-role conflict variables, and those variables had an impact on work-stress. The hypothesis in this study confirms the theory in inter-role conflict literature, especially The Conservation of Resource Theory.