HOPE: Your Mental Health Companion
摘要
This research proposes an artificial intelligence-based mental health chatbot that focuses on addressing issues related to mental health such as anxiety, depression, and stress. The artificial intelligence technology is used in such a way that the chatbot can understand the user’s query and respond accurately. Chatbots are gaining popularity in the healthcare industry due to their potential to improve adherence to electronically delivered treatment and disease management programmes. These systems use artificial intelligence to improve natural language processing and create human-like interactions, allowing chatbots to provide appropriate recommendations based on a user’s mental state and utterance. While chatbots have demonstrated potential benefits in terms of psychoeducation and adherence, there are also ethical concerns and limitations to consider. These include potential consequences for the patient-therapist relationship, the risk of over-reliance on chatbots, and chatbots’ limited skills and emotional intelligence, which may limit their effectiveness.