Workplace Incivility: Evidence-Based Systematic Literature Review
摘要
Workplace incivility has a negative effect on the outcomes of the individuals within the organization. To assess the contributions of the already-existing literature, the current review paper's methodology is a Systematic Literature Review. Twenty-six of the 250 articles that were selected from the Scopus database and published in A* journals (according to the ABDC LIST 2022) were used for the thematic analysis. Workplace incivility antecedents, consequences, turnover intention, absenteeism rate, poor performance, workplace rudeness, counterproductive workplace behaviour and framework of workplace incivility are the key research issues in this area. Additionally, the study offers limitations, theoretical and practical implications and research direction for future researchers in the area of workplace incivility.