Learner-Centered Learning Activity Support Service Based on Push Messages

After COVID-19, the educational environment and education system have changed along with changes in the social service structure. However, the educational environment is not actively changing in response to these changes. In particular, essential functions for providing learner-centered learning information are not properly provided to meet the needs of learners and teachers in a non-face-to-face learning environment. Although much progress has been made in the sensor-based field of learning content and mobile educational devices, the provision of functions for interaction between learners and learning activities has been lacking. In the learning environment provided by distance universities or online universities, the focus was on providing the functions of learning content. There is a lack of learner-centered learning activity support services that allow learners to easily access learning notices and bulletin boards. When communication between learners and teachers or notice of learning information was provided online, it was functionally insufficient. The remote university’s learning management system did not provide learner-centered integrated learning information services. Therefore, learners who take multiple subjects have many inconveniences in accessing learning information such as Q&A bulletin boards and bulletin boards for each subject. In addition, existing learning management systems fail to provide integrated, learner-centered learning information services. In other words, the time and number of accesses to the Q&A bulletin board and bulletin board for each subject are proportional to the number of subjects taken. This learning environment increases learners’ discomfort and reduces their motivation to learners. This study provides a function that allows learners to access subject Q&A bulletin boards, subject notices, and various learning information on a single screen, regardless of the number of subjects the learner is taking. Through this, efficient learning information support services are provided to learners. For this purpose, this study analyzed the question and answer bulletin board, bulletin board, and learning information notice service provided by the remote university. Additionally, the characteristics of the Q&A bulletin board, bulletin board, and learning information notice service and the average number of courses taken by each learner were analyzed over a semester. Lastly, learners’ requirements for providing learning content information were analyzed. Through this, a learner-centered integrated learning information access system was designed and a learner-centered learning information access mobile app was developed. The learner-centered integrated learning information mobile app proposed and developed in this study allows learners to use the integrated question and answer bulletin board and integrated notice bulletin board on one screen of their smartphone. Through this, learners can have validity and accessibility to learning information.