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Chatbot Development Simplified: An In-Depth Look at JIGYASABOT Platform and Alternatives

  • Abhijit Dalavi,
  • Pradeep Chatterjee,
  • Amol Madane,
  • Vijaykumar Kawde,
  • Rajiv Pandey

摘要

The rapid integration of chatbot technology in diverse industries has revolutionized the way businesses engage with their customers and users. This research paper presents a comprehensive overview of recent chatbot platforms, exploring its essential components, functionalities, and its profound impact on the chatbot ecosystem. The study further investigates the potential applications of this platform and its transformative influence on artificial intelligence applications and innovations. Furthermore, the paper analyzes different categories of chatbot platforms, considering factors such as goal orientation, conversational capabilities, and ease of programming. The study showcases various tech-giant platforms like Google Dialogflow, IBM Watson, RASA NLU, ManyChat, and Microsoft Bot Framework, highlighting their unique features and applications. Moreover, the research discusses how these platforms can be employed to develop chatbots for distinct purposes, from educational and medical consultancies to marketing and customer care. RASA NLU stands out as an open-source NLP library, enabling designers to customize natural language processing for chatbots, while ManyChat offers simplicity and rapid deployment for Facebook Messenger bots. Python's ChatterBot library and TensorFlow, a versatile machine learning platform, are also explored for their automated response capabilities and deep neural network training, respectively. This research paper sheds light on the diversity and potential of chatbot builder platforms. The findings offer valuable insights for researchers, developers, and industry professionals in harnessing the power of chatbots and artificial intelligence to shape the future of customer engagement and user experiences.