Research on Improving Decision-Making Efficiency with ChatGPT

ChatGPT, a generative AI released in 2022, quickly gained global attention and reached 100 million users within two months of its release. Since then, its applications have expanded beyond a simple search engine to include customer support, content generation, translation, and educational support. In this study, we examined the possibility of using ChatGPT in decision-making scenarios to reduce the time required for decision-making. The results of a game-based experiment showed that a single person interacting with ChatGPT could produce decision-making results equivalent to an extensive discussion by multiple people. This suggests that there are advantages in terms of reduced decision-making time and workload.