Conclusion: The Building of “Sustainable Community and Great City”

In this chapter, we summarize the importance of research on inclusive housing management in placemaking and community wellbeing. During the health crisis, we found that property management companies in Hong Kong have, to a large extent, become “quasi-public goods” providers backed up by a commercial model of corporate social responsibility. The significance of studying Hong Kong, not only its own accumulated experience as an international city but also, as one of the leading cities in the Greater Bay Area, its rules and regulations of high-end service industries and their management strategies can serve as important references to the increasingly internationalized cities in the Mainland. The inclusive housing management model in Hong Kong provides a very good example for business management sectors in creating significant “social impacts” to build a safe, healthy, liveable, sustainable, cohesive, resilient, equitable and smart community. The emergence of socially inclusive movement in community development can be a driving force for Hong Kong moving from the “World City” toward the “Great City,” in which people feel at home and are included. The findings from our study can be a new wisdom in addressing the ever-changing environmental challenges, social crises and health risks in Hong Kong and beyond.