Performance Analysis of Logistics Services Companies in Malaysia Using TOPSIS Model

In Malaysia, there have been various challenges faced by the logistics services companies throughout the years for businesses survival and new establishments. Logistics services consist of conveying by post through different types of transportation modes such as by land, sea, or air. This paper aims to present a research framework to assess and rank the performance of logistics services companies using Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) model based on the important financial ratios such as current ratio, return on assets, total assets turnover, debts-to-assets ratio and return on investment. In this study, GDEX, Hex Tech and Harbour-Link are ranked as the top three logistics services companies based on TOPSIS model.