Question Answering FAQ Bot Using Natural Language Processing

The BOT retorts with the precise results that help the user for the query and also requests them to rate the response to provide better results. The [frequently answered questions] BOT is a program developed through machine learning and natural language processing. It classifies the queries and results as key-value pairs and maps the response to the user query. It extricates itself by providing additional capabilities such as NLU processes and reinforcement learning. NLU helps the bot to make it convenient for an array of languages to meet the diverse expectations. Reinforcement learning retrieves user rating to provide better performance and search results. The project was developed due to a concern about fetching meticulous responses for specific service-related queries. The overall satisfaction rate of users in getting responses to the questions they post is devastating. The root cause for the proposed project has aimed at providing an environment for a people to find their answers at better accuracy and also respond to their satisfaction.