Medi-Connect: An End-to-End Intelligent Framework to Facilitate New Era Online Consultations Toward Sustainable Healthcare

The healthcare industry has undergone a significant transformation in recent years, with the integration of information technology and online platforms revolutionizing the way medical services are delivered. One such development is the emergence of online consultations, enabling patients to seek medical advice from doctors without the need for in-person visits. The increasing popularity of online consultations in the healthcare industry has highlighted the need for efficient systems to support remote medical services. In this paper, an intelligent framework is proposed to assist patients and doctors during online consultations. The framework offers end-to-end services starting from patient registration, doctors’ availability, the online appointment of doctors, etc., required during an online consultation. The proposed framework is also capable of assisting the doctors during diagnosis of diseases and drug recommendation through intelligent decision-making capability based on the symptoms provided by the patient. The use of the Naïve Bayes algorithm is explored here to perform classification on patient data and the determination of the probability of specific diseases. In addition to accurate diagnoses, the system recommends appropriate medicinal treatments and provides a database of specialist doctors for further consultation. This integration of technology and health expertise seeks to streamline the healthcare process, saving time and reducing costs for both patients and doctors. By presenting a streamlined framework for online consultations, the main aim of this work is to contribute to the advancement of virtual healthcare services and to bridge the gap between traditional healthcare practices and the evolving digital landscape, ultimately improving healthcare accessibility and outcomes for patients worldwide.