Use of Technology in the Healthcare Sector for Sustainable Development: A Case Study of Edox Healthcare Pvt. Ltd.

This study tries to find out how technologies can be used in the healthcare sector in order to attain sustainable development. The researchers have taken up as a central focus of their study an enterprise started by a woman entrepreneur with two male colleagues in order to ensure good and sustainable services in the healthcare sector. The business venture was found to be a success with the help of technology and to provide not only satisfactory appropriate healthcare services but also provide training and employment to many. The researchers interviewed Ms. Ayesha Rabbi and her two colleagues Dr Kiran Rathod and Uday Rathod to learn about their three online medical services and how they contribute to sustainable development. Secondary research was also carried out by referring to research papers and articles from reputed research databases. The study showed that the enterprise consisting of three verticals, namely online medical retail outlet, online medicine selling and delivery, and medical coding and billing, all operating under the brand name Edox Healthcare Pvt. Ltd. contributes to sustainable development.