Process Approach as a Tool of the Knowledge-Intensive Industry Organization Management System

This article describes the importance of introducing and subsequent management of the concept of the process approach in organizations in the knowledge-intensive industry. In the modern world, organizations have to work in conditions of continuous change, they need to make important decisions in a timely manner, look for ways to motivate employees, try to take into account the interests of an increasing number of stakeholders and quickly respond to any changes in external and internal factors. That is why knowledge-intensive enterprises more often try to implement a process approach.