Cybercrimes and Cyber Security Trends in the New Normal

The COVID-19 pandemic has had a significant impact on the economies and internet-based digital services of countries within the Association of Southeast Asian Nations (ASEAN) and the European Union (EU). Both regions have witnessed a notable increase in internet and computer connectivity, with a rapid rise in the penetration rate of internet users. Nationwide lockdown regulations compelled nations and their populations to adopt digital means for managing business, professional, and personal aspects of life through the internet and digital services. These technologies have become essential not only in individuals’ daily lives but also for economic growth, various sectors, societal well-being, critical infrastructure, and national security. The mass shift of human activities to cyberspace presented significant challenges, exposing society to a higher risk of cybercrimes as dependence on technology increased. Throughout the COVID-19 period, businesses and society members fell victim to cybersecurity attacks at an unprecedented rate. One primary reason behind the thriving of cybercriminals during pandemics is that heightened emotional states, such as stress, depression, and fear due to the situation, make victims more susceptible to falling for scams. This chapter aims to provide an overview of cybercrime trends, changes in the “new normal,” measures to combat cybercrime, and Cyber Governance in both the ASEAN and EU regions. By understanding the factors influencing individuals, society members, and organizations’ susceptibility to cyberattacks, we can better prepare for the future.