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Emotional Visualization Analysis Based on Online Book User Comments

  • Jingxiu Xu,
  • Albert A. Vinluan

摘要

Targeting different online reviews from online book users, it is possible to achieve intuitive emotional visualization analysis and research. Obtaining user emotional tendencies is a key guarantee for improving the overall market competitiveness and online services of e-commerce websites. This article is based on online book reviews to mine and analyze user emotions, using the public dataset Book_ Review, using the NLTK tool for data cleaning and natural language processing, using the TF-IDF (Term Frequency Inverse Document Frequency) algorithm model to achieve sentiment classification of comment texts, and comparing the classification results. The support vector machine model based on the TF-IDF algorithm performs the best, with a positive tendency accuracy, recall, and f1 of 72%, 69%, and 70%, respectively, for sentiment analysis of comment texts, and a negative tendency accuracy rate The recall rate and F1 were 71%, 73%, and 71%, respectively. Using the N-gram tool to construct and extract emotional word features, Bi gram and Tri gram, and using the word cloud tool based on the TF-IDF algorithm model to generate intuitive visual comment sentiment word cloud maps of positive tendency, neutral tendency, and negative tendency, respectively.