This study addresses the necessity for strategic management in transitioning towards Industry 5.0 and Society 5.0. Currently employed key performance indicators (KPIs) are insufficient for these new paradigmatic transitions. The objective of this study is to align the metrics associated to these transitions with the goals of human factors and ergonomics (HF/E). This multi-source review complies the variety of national and international institutional sources of KPI data relevant to employee well-being and productivity, particularly in Finland. The findings reveal that while numerous KPIs exist, they often reflect past conditions and lack a comprehensive sociotechnical approach. To conclude, existing KPIs and policy frameworks are inadequate when examined from the HF/E perspective, advocating for a new strategic orientation to better manage the anticipated changes in work and societal patterns.

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Navigating the 5.0 Transitions: Strategic Management Insights from the HF/E Perspective

  • Arto Reiman,
  • Jari Kaivo-oja Author,
  • Esa-Pekka Takala Author,
  • Elina Parviainen

摘要

This study addresses the necessity for strategic management in transitioning towards Industry 5.0 and Society 5.0. Currently employed key performance indicators (KPIs) are insufficient for these new paradigmatic transitions. The objective of this study is to align the metrics associated to these transitions with the goals of human factors and ergonomics (HF/E). This multi-source review complies the variety of national and international institutional sources of KPI data relevant to employee well-being and productivity, particularly in Finland. The findings reveal that while numerous KPIs exist, they often reflect past conditions and lack a comprehensive sociotechnical approach. To conclude, existing KPIs and policy frameworks are inadequate when examined from the HF/E perspective, advocating for a new strategic orientation to better manage the anticipated changes in work and societal patterns.