Examining Public Transport Commute Intentions Based on Personal Experiences and Infrastructural Facilities
摘要
The present study examines how the personal experiences, infrastructural facilities, and safety perceptions of commuters are linked with their intentions to use public transport during the day and night-time. A questionnaire survey was conducted across India where 320 responses were captured. The survey enquired about the sociodemographic information, safety perceptions while using public transport during day and night, personal experiences related to public transport use (e.g., cleanliness, comfort, satisfaction with respect to frequency and schedule, accessibility, cost-effectiveness, security, safety perceptions of family members, and the duration of public transport use), and intentions to use public transport during day and night-time. ANOVA tests were conducted to examine whether there was a significant difference between safety perceptions and intentions during day versus night. Further, separate multiple regression models were developed to identify the significant factors influencing intentions to use public transport during day and night. The intention to use public transport during the day was majorly influenced by the safety perceptions for day travel (β = 0.26, p < 0.001), satisfaction with respect to schedule of public transport (β = 0.11, p = 0.019), accessibility (β = 0.08, p = 0.09), comfort (β = 0.11, p = 0.03), cost-effectiveness (β = 0.22, p < 0.001), and long-time use of public transport (β = 0.13, p = 0.003). The study provides insights to the policymakers to create more effective plans to enhance the travel experience of commuters while using public transportation.