Realistic virtual assistants and conversational chatbots are transforming human–computer interaction through great personalization, context awareness, and conversation. This paper comes out with recent advancements in AI and NLP that have improved the realism of these digital agents. Yet, even though this is great progress, there are areas of challenge still cut across accurately understanding user intent, maintenance of context over extended conversations, and ethical issues such as privacy and bias. This paper synthesizes recent literature to outline the trends, persistent challenges, and emerging solutions facing chatbots toward developing more realistic models. In essence, this paper presents a new model that combines advanced AI techniques to improve the quality of user interaction. The results from our analysis are that a stride has been made toward the capabilities of virtual assistants in machine learning, particularly deep learning, with the understanding that more research remains to be done to solve some of these outstanding issues that still affect the quality of such experiences for users.

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A Cognitive Intelligent Personalized Virtual Assistant Chatbot for Improved User Interactivity

  • Mandakani Mishra,
  • Sushruta Mishra,
  • Tiansheng Yang,
  • Lu Wang,
  • Bharati Rathore

摘要

Realistic virtual assistants and conversational chatbots are transforming human–computer interaction through great personalization, context awareness, and conversation. This paper comes out with recent advancements in AI and NLP that have improved the realism of these digital agents. Yet, even though this is great progress, there are areas of challenge still cut across accurately understanding user intent, maintenance of context over extended conversations, and ethical issues such as privacy and bias. This paper synthesizes recent literature to outline the trends, persistent challenges, and emerging solutions facing chatbots toward developing more realistic models. In essence, this paper presents a new model that combines advanced AI techniques to improve the quality of user interaction. The results from our analysis are that a stride has been made toward the capabilities of virtual assistants in machine learning, particularly deep learning, with the understanding that more research remains to be done to solve some of these outstanding issues that still affect the quality of such experiences for users.