Our world is changing at an unprecedented pace with the rapid rise of Web 3.0 and Artificial Intelligence (AI) based technologies, like RoboticsRobotics, the Meta-verse, and others. These are poised to change how we conduct business and live our lives. Generative AI (Gen-AI) comes as the most recent addition and can be automated to identify patterns across enormous sets of language-based data and generate new content. According to a recent, widely referenced, analysis report from a reputed firm, Generative AI has already caused 12 million occupational shifts worldwide and is even poised to cause more upheaval in future job markets. More than 50\% of the recent occupational shifts are found in industries like food services, customer service, office support, design, and production. We see industry-wide disruption, with many companies making use of such AI technologies and autonomous roboticsRobotics (including cars): Amazon is putting robotsRobots in its warehouses and is promoting robotsRobots for home care. AI-enabled Machine Learning models are also being used to enhance the retail/consumer experience. This occupation displacement shall not be limited to low-wage labor, however. A recent economics study by a prominent Stanford economist has found that the high-end job market shall be most affected by the use of AI. This paper examines the impact of this global change on the job markets in the Middle East region, i.e., in countries like the UAE, Bahrain, and KSA, where a strong E-Government presence is already in place, and where the use of modern technologies is accepted and encouraged. These countries have integrated many AI technologies, such as face-recognition, 3D Printing, Augmented Reality, Industrial Automation and many others, into administrative and retail activities. We believe that both the Government and the General Public would be receptive to the introduction of Generative AI and autonomous robotics-based tools across different industry and service sectors.

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Impact and Perception of Generative AI and Related Automation Tools in the Gulf Region

  • Vinod Pangracious,
  • Nejib Ben Hadj-Alouane,
  • Zhaojin Chu,
  • Raagav Ramakrishnan

摘要

Our world is changing at an unprecedented pace with the rapid rise of Web 3.0 and Artificial Intelligence (AI) based technologies, like RoboticsRobotics, the Meta-verse, and others. These are poised to change how we conduct business and live our lives. Generative AI (Gen-AI) comes as the most recent addition and can be automated to identify patterns across enormous sets of language-based data and generate new content. According to a recent, widely referenced, analysis report from a reputed firm, Generative AI has already caused 12 million occupational shifts worldwide and is even poised to cause more upheaval in future job markets. More than 50\% of the recent occupational shifts are found in industries like food services, customer service, office support, design, and production. We see industry-wide disruption, with many companies making use of such AI technologies and autonomous roboticsRobotics (including cars): Amazon is putting robotsRobots in its warehouses and is promoting robotsRobots for home care. AI-enabled Machine Learning models are also being used to enhance the retail/consumer experience. This occupation displacement shall not be limited to low-wage labor, however. A recent economics study by a prominent Stanford economist has found that the high-end job market shall be most affected by the use of AI. This paper examines the impact of this global change on the job markets in the Middle East region, i.e., in countries like the UAE, Bahrain, and KSA, where a strong E-Government presence is already in place, and where the use of modern technologies is accepted and encouraged. These countries have integrated many AI technologies, such as face-recognition, 3D Printing, Augmented Reality, Industrial Automation and many others, into administrative and retail activities. We believe that both the Government and the General Public would be receptive to the introduction of Generative AI and autonomous robotics-based tools across different industry and service sectors.