This paper presents the design, development, and implementation of an AI-driven chatbot specifically customized for healthcare application, geared toward transforming patient interactions and better access to medical information. The advanced NLP and machine learning techniques are exploited to deliver accurate responses for a wide range of medical queries. The system uses vector embedding techniques to match user queries with a vast, well-structured medical knowledge base for retrieving relevant and accurate information. The chatbot is hosted on a secure, scalable cloud infrastructure, compliant with stringent healthcare regulations like HIPAA and GDPR to safeguard patient data. Experimental results show a high accuracy rate of 97%, validating the effectiveness of the chatbot in delivering real-time, clinically accurate responses. Through novel integration of NLP with vector embeddings, it will be easy to match superior queries relative to traditional methods, with potential to make healthcare highly accessible and efficient. The preliminary evaluations further indicate its potential in boosting patient engagement and the efficient delivery of healthcare services while paving ways for more customized and secured AI-based healthcare applications.

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Enhancing Healthcare with AI: Chatbot with Patient Care

  • Saksham Singh,
  • Ayush Raj,
  • Athrav Mugale,
  • G. Saranya

摘要

This paper presents the design, development, and implementation of an AI-driven chatbot specifically customized for healthcare application, geared toward transforming patient interactions and better access to medical information. The advanced NLP and machine learning techniques are exploited to deliver accurate responses for a wide range of medical queries. The system uses vector embedding techniques to match user queries with a vast, well-structured medical knowledge base for retrieving relevant and accurate information. The chatbot is hosted on a secure, scalable cloud infrastructure, compliant with stringent healthcare regulations like HIPAA and GDPR to safeguard patient data. Experimental results show a high accuracy rate of 97%, validating the effectiveness of the chatbot in delivering real-time, clinically accurate responses. Through novel integration of NLP with vector embeddings, it will be easy to match superior queries relative to traditional methods, with potential to make healthcare highly accessible and efficient. The preliminary evaluations further indicate its potential in boosting patient engagement and the efficient delivery of healthcare services while paving ways for more customized and secured AI-based healthcare applications.